Addiction Treatment for Professionals November 2018


Welcome to Addiction Treatment for Professionals, We have been very busy here at East Coast Recovery engaging with businesses, health care professionals and we have launched our first ever Facebook Live, which we have continued to do on a weekly basis. Martin will also be attending several networking events to connect with professionals and provide a solution to their employee addiction needs.

The Legal position

According to HSE, all employers have a general duty of care under the Health & Safety Act 1974 “to ensure as far as reasonably practicable, The Health & Safety and Welfare of your employees”. Translated this means that if an employer knowingly allows an employee under the influence of alcohol to continue working and this puts other employees at risk, this could lead to prosecution. HSE has also stated that it is also the employees’ responsibility to take reasonable care of themselves and others who could be affected by what they do.

Did you know…

In the transport industry, there is an additional legislation in place to monitor and control the misuse of substance?. This falls under the Transport & Works Act 1992, which states that it is a criminal offence for certain workers to be working while under the influence of drink/drugs. This includes railways, tramways and other guided transport systems. This legislation further states that any operators of the transport system would also be found guilty of an offence unless due diligence is demonstrated that prevents such an offence being committed.

Why should an organisation have a substance misuse policy.

Substance misuse occurs in the workplace more often than we may think; it is fair to say that in general it is believed that this may only occur in large organisations, this is not the case. The size of the business is irrelevant as this illness relates to an individual. Although the number of individuals who develop a drug/alcohol problem is statistically small the impact it has on those around such as employers, work colleagues and working relationships.

Consider this. What is the overall impact this could have on your organisation as a whole? If employees’ are intoxicated there is always a reason why and ECR will assist in getting your employee back to work by providing the tools for them to understand why they have turned to addiction.

Policy example


  • Do I need a policy?
  • Who does the policy effect?
  • It is a suggested that a policy forms part of the employees handbook and is universal in the workplace.


  • Who is responsible for implementing a new policy?
  • Who is responsible for educating employees’ on the policy?
  • All managers should be responsible in some way, but it will be more effective to have senior management/occupational health oversee throughout

Exemption/special circumstances

  • Do the rules apply in all situations or are there any exemptions?


  • Enter a statement ensuring all employees’ understand that any alcohol problem will be treated in the strictest confidence.
  • Enter a statement with a description of the support available to employees who have a problem
  • The circumstances of which disciplinary action would be necessary and implemented
  • Who is the designated provider? East Coast Recovery can assist with this

If you have ever wondered what addiction is and tried to understand your employees behaviour? this is a Facebook Live stream with Lester & Matt as they answer questions regarding what addiction is.

Common substances and their effects


A common drug that can make people feel hyper, energetic, self-confident, and “buzzing”. this is an extremely addictive drug; where the user feels depressed for up to a week following a “come down”. Crack cocaine can be smoked, this highly addictive and individuals abusing this will find it extremely difficult to not use on their own and interventions are generally needed.


Provides a relaxed and distant feel for the user, very addictive and taking regularly can lead to the user becoming dependent and needing the drug to feel “normal”  this is smoked or injected.


This is the most common drug, the effects are very similar to alcohol. Cannabis side effects include; delayed reaction times, disorientation and coordination are disrupted. There is a misconception that “It’s only weed” but the risk of addiction to cannabis can lead to harder drugs.


When this drug is first taken the user can feel very alert and aware of their surroundings. This is normally taken at night and is popular on the “clubbing” scene. The after effects include depression and the individual feels “spaced out” and unable to concentrate.

 What are the possible indicators?

There are many indicators that an employee is misusing substances Depression/fatigue, poor timekeeping, absenteeism, erratic performance, lack of discipline, mood swings, inappropriate behaviour, becoming confused, dishonesty, financial irregularities and reduced response times

How can ECR help you

  • Call for a free confidential chat on 01502 587269, or email to arrange a callback, you can also book an appointment to visit the treatment centre and meet the team.
  • If your employee is in need of our services, we will complete a free telephone assessment, this will enable our team of experts to advise both you and the employee of the best course of action.
  • We will provide a Service Level Agreement and regular updates on client progression. 
  • Bespoke aftercare packages are available
  • We offer a family group sessions monthly, this will help your employees’ family members understand the brain of an addict. 

Key facts

  • Alcohol related sickness costs businesses over £2 billion per year
  • A recent survey showed that 22% of London businesses reported absenteeism due to DRUG misuse
  • 45.1% of young adults have experimented drugs
  • 25% of people seeking help for their drug and alcohol problems are working professionals
  • The majority of people with drink problems are in employment

Kelly & Lester discussing families affected by addiction. An interesting listen, in general professional individuals have children and close loved ones. It isn’t just the workplace where they’re behaving erratically.

Ask yourself this…

Are you happy for employees to drink during working hours.?

YES – On a Friday in their lunch hour?

NO – It’s policy,

IT DEPENDS ON – A special occasion such as a birthday.

What are your current policies and/or procedures for employees who are experiencing difficulty managing their alcohol consumption and having an effect on their performance?

What are your policies/procedures for an employee who arrives at work drunk?

Culture vs Factors in the workplace

The accessibility of alcohol and work-based cultures such as attitude, behaviour and managing expectation can influence an employee to drink before, during and post work. This has a direct effect on alcohol-related harm on the health and safety of other and productivity. There are many work-based factors that can increase the risk of alcoholism, this could be anything from going to the pub at lunchtime to raising a glass for somebody’s birthday during working hours. You might say that it endorses drinking habits and crosses professional boundaries. Other things that can affect an employee are;

  • Extended working hours on a regular basis, and increased workloads.
  • Internal factors such as bullying, harassment and broken working relationships.
  • Inadequate appraisals and an employee feeling like they can’t approach senior management.
  • Inadequate training which could lead to work based stress and make the employee feel unwanted and inadequate
  • Poor working conditions



Martin Bartlam - Addiction Treatment for Professionals November 2018

A word from Martin our Business Development & Marketing Manager

In the first instance, I will discuss how we can help facilitate your needs as an employer and discuss the treatment packages we have available. Here are some FAQ’s which I am often asked.

Q.  How much will a treatment programme cost?

A. Treatment packages start at £3495

Q. Are our services confidential?

A. Yes East Coast Recovery will become your silent partner. No clients are discussed outside of the business.

Q. Do you offer daycare treatment?

A. At present we do not offer day care treatment, there are various reasons for this; however we assess individuals on a case by case basis to determine the options available.

Q. Are we able to book an appointment to visit the centre?

A. Yes you can, we offer clients a Tour & Assessment, this is so the client can get a feel for who we are and also meet the team. I am also available via Skype if distance is an issue.

I can be contacted on: Tel: 01502 587269, Email:

Groups most affected by alcohol

It is assumed that alcohol abuse in the workplace varies dependent on industry; some have reported higher proportions of drinking patterns than others. This could be influenced by employees and peer pressure, the nature of the sector, environment and culture. Population groups most likely to be affected are:

Male workers
Men/Women aged 14-59
People employed in high pressured sectors such as hospitality, retail, agriculture, manufacturing, financial services, aviation and mining.


Questions for Martin

Martin Bartlam 300x300 - Addiction Treatment for Professionals November 2018

Martin is our Business Development & Marketing Manager who would be happy to answer any questions you might have about the services we offer. For a confidential chat please contact Martin in the first instance.
Callback Form Desktop or Tablet

Callback Form Desktop or Tablet


Love Recovery – October 2018


Welcome to Love Recovery, we have been overwhelmed with the response to Septembers edition, from everyone at  ECR  we would like to say thank you. In this edition we wanted to discuss how addiction affects the loved ones off of the individual suffering, we will also be hearing from Matt Coe our Therapeutic & Interventions Manager who will be discussing how we can help support families through this challenging & rewarding time.


East Coast Recovery are pleased to announce that we have secured a further contract and will be providing residential treatment for Bexley Borough Council. This is recognition of the 1st class care our clients receive, and we look forward to providing continuous treatment for both existing and new clients.
bexley 1 300x150 - Love Recovery -  October 2018

Facebook Iive

Are you thinking of funding treatment for a loved one?

Here at East Coast Recovery, we believe that the treatment we provide is cutting edge, and we know that clients go on to live an abstinent life. We appreciate that treatment costs may not necessarily be budgeted for and this can present its self as an unexpected expense. It is important that we help you recognise that there is an end result and you’re provided with an understanding about the treatment we deliver, this will be facilitated by Lester, Matt, Sonja, and the team.

We allow our client’s voices to be heard and are able to tell their stories about their journey before and after their treatment, recovery isn’t easy and the individual who is suffering from this illness needs to accept change is needed. Below is a chat with Chrissy an ex-client who is now living a life of sobriety. If you listen to this you can hear how they recognise how their behavior affected them and the people around them. The key message in this is that people who come to ECR for treatment leave with the tools and support to stay abstinent. With hard work, you could have your loved one back.

east coast recovery matt coe - Love Recovery -  October 2018

Matt Coe discussing the importance of family support

Unfortunately, it is a well-known fact that whether it’s a parent, son or daughter, brother or sister, or any other family member with a drug or alcohol problem, their drug and/or alcohol problem can, and almost certainly will, have a negative impact on family members. You could say that the person with the problem is like someone stuck in a bog or quicksand. The other family members, in their efforts to help, often get pulled down into the bog or quicksand too. The first step in putting things right is when the others (family members), start to get their own feet on solid ground. Only after they have done this will they be able to help tackle the addiction problem.

At East Coast Recovery we are acutely aware of how important it is for the family to be well informed and supported.  Since approximately 2008 we have been facilitating informational Family Presentations in order to educate family members and friends of alcoholics and addicts to the reality of what really happens to the brain of an alcoholic / addict. Virtually every time that we facilitate these presentations, we hear comments such as “This makes so much sense” and “Why haven’t we been told this before?”  Whether or not alcoholism and addiction are classified as a disease or not, without a doubt it is ECR’s overwhelming experience that addiction is an issue that centers in the mind. It’s a mind (mental health issue), that has a very deep root.  Some would go as far as to say that alcoholism and drug addiction is not only a mental issue but a spiritual issue also.  If the family members are not educated about these facts, then they often continue to feel dis-empowered, frustrated and helpless.

ECR also carries out many different forms of interventions to assist the family, such as planned family meetings, structured intervention letter writing, and moving-forward contracts.  ECR also encourages families to contact ECR as often as needed to receive confidential advice, guidance, and support.

Kelly’s story

Lester Morse

Greetings from Lester

For this months edition of Love Recovery, we have chosen to focus on family. It doesn’t take long working within the addiction field to realise that for every “one” individual suffering there are at least ten people suffering around them. Loved ones who are desperate often say they feel like they are in a hostage situation, they feel that if they don’t help enable then their loved one’s addiction one will die. Unfortunately, this can often be the sad reality, the majority of people that die from addiction are people in employment, and have close relationships with friends and family. They’re not individuals that live on the streets.

There are statistics available that suggest that the death toll caused by drugs and alcohol is rising dramatically, this highlights the suffering being caused to children and family members by this terrible illness. My life experience has to lead me to believe that this problem can be treated and that recovery is always possible by using carefully thought out interventions and treatment plans. People that are suffering from addiction could improve their situation by engaging in the treatment we deliver.

Unfortunately, I don’t feel that society is doing a very good job in educating families on the best way to help and support loved ones. We know this is the case because this is the feedback we receive on a regular basis. We regularly meet a lot of desperate people who have been struggling for many years with a loved one who is suffering from addiction, when family members come to our free family groups they’re often shocked at how little they know and understand about addiction. If families were shown how to be a part of a good intervention programme I am confident that society would see the recovery rates increase.

If you have a loved one struggling with addiction please look for support in your local area. I can recommend Al-Anon who can be contacted on 0207 4030888. If you would like to register to come to one of our free family groups or workshops please contact Martin via email:


  • 7 yrs 3 months & 5 days & so very grateful to Lester & his fantastic team, I am now loving life & living my dream. Thank you so much xxx
  • 5 years & 5 months sober, words don’t seem enough  xxx
  • Over 3 years and very happy. Thank you. Xx
  • Thank you for helping me save my life love you guys so much xx
  • The best decision I ever made and I am so very thankful I did!!
  • The best decision I ever made so grateful to everyone who helped me on my journey 1f642 - Love Recovery -  October 2018 x

Facebook Live

We would like to thank everyone who sent their questions in to Lester in Septembers edition of Love Recovery, following this we have decided that we will aim to have a Facebook Live session weekly to discuss all that is recovery! Our first Facebook Live session took place in October and was a great success. You can watch the video  below in case anybody missed it. Don’t forget to Like our social media pages for ECR updates we wouldn’t want you to miss out.!!

Recovery Evolution Podcast



A Mothers Raw Journey

Nineteen years ago my journey began, a journey so deep and dark that life at times seemed impossible and never-ending. My firstborn child, my beautiful, loving, caring, kind sweet daughter fell into the arms of the devil and began a life of lies, deceit, crime and in my view summed up “hell”. I didn’t see it coming and certainly didn’t heed the warning signs, I was naive to the people and the places she would go and how her life revolved around them. The depths of this degrading life began immediately for me as soon as the word “heroin” was spat out of that beautiful mouth, a mouth that would soon continually gape open as her head would drop to her shoulders and she would leave the world to find another that she craved consistently. I remember when those very first needles pierced her skin she no longer cared for anyone or anything and I became a slave to her every movement, every breath and she took me down with her. 

I can’t remember or maybe I don’t want to, the time when I realised our journey ahead was going to mean that so much would change. So much of me being a mother to my other children, so much of me being a wife to my husband, so much of me being a daughter and a sister. This was my reality now. Life was a constant battle daily, weekly, monthly, yearly. The years passed by before my eyes and my life became a battle of having to go to work, raise my family and trying vigilantly protect and care for my daughter knowing that any minute then I could get another call saying “She’s naked in the street”, “She’s been arrested”, “She’s been evicted”, “she’s crashed her car or “she’s in an ambulance”. If I’m honest I hated that life and there were times I just wanted to give up and I would find myself wanting to say I love you but I don’t like you on a daily basis. My daughter became a constant drain on my mind, body soul and heart and I remember at the time thinking that it would be better if the drugs would take her, if she died she couldn’t destroy the lives of those around her. The guilt of these thoughts has never left me today.  I didn’t give up on her and over the space of two years, she became my crusade. I needed to heal her, make her the mother she needed to be for her children, help her regain the self-respect she had lost and given her the chance to rediscover that beautiful, kind sweet hearted child I brought n to the world. I was tested every day she didn’t care if she was at home, on the street, in one of the numerous rehab centers we sent her to, hostels, police stations it didn’t matter to her and I could see in her eyes she wasn’t ready to accept that this was her fate. I could tell that deep down inside she didn’t want this but she couldn’t fight it alone and no matter how much support she had it would never be enough. Neither one of us could understand why she couldn’t fight this daemon that consumed her. This for me was perhaps the darkest moment and time of all, what would what would she have to fight for? why would she want to remain in the world that she felt no longer needed. It could have been her easy way out of the hell shes desperately wanted to leave and I watched her.

Then that magical moment came, I received a call from East Coast Recovery and slowly Lester, Sonja, Matt, and all the team took over the role of keeping her safe and releasing me from the fear that overwhelmed me constantly. I can’t remember how long it took for me to relax back in to the role of being a mother again, to be able to leave the house without my mobile and to be able to ask people to visit the house without the worry of answering questions and create a cover story for her but eventually I did. Though it was easier for me, on the whole, I still had the fear that she could give up yet again to that life and the nightmare we lived would be resumed. I don’t think I ever gave up on her though and I encouraged her every step of the way, still sometimes to the detriment of my own life.

Four years ago my journey took another path and life took on another meaning for us both. Slowly that beautiful loving, kind, sweet child came back to me as a strong, confident and selfless woman. It was upsetting seeing how much we had missed, the warm hugs, loving conversations and teasing jibes between us that began so many years later than it should have. I began to want to hold her and not constantly push her away. I wanted to listen more knowing that what passed her lips was honest, our relationship as mother and daughter grew again. I saw a world other than hers and gripped it with both, hands a new way of life began for me and I believe it can only get stronger.  The journey isn’t over and I know that it continues openly and I crave more of this new life with her. I am positive and happy where we are right now and proud of surviving where we have both been. and perhaps because of her faith, I have new beliefs myself.

Lester answers your questions

Following September’s edition of Love Recovery, we have chosen three questions for Lester to answer. This is a snapshot of what he has been asked, you can hear the answers to other questions on Facebook Live. Keep an eye out on our social media pages to see updates.

Q1 How long will it take me to recover from addiction?

This is a difficult question that can be answered without clarification or discussion. One of the most common questions that are asked is what does “recover” mean?. This will be answered on Facebook live as this requires an in-depth answer.

Q2 Is it possible to leave treatment and drink in moderation?

If you’re an alcoholic or as we like to refer to it “an allergic type” (also known as an abnormal reaction to alcohol type), then it is impossible to safely use alcohol again in any form, Safety is the key phrase to consider. In general, the rule of thumb is; If you can’t stop or moderate when given sufficient reason to do so then you probably are an alcoholic, therefore you can never use alcohol n a safe manner again without triggering the allergy abnormal reaction to alcohol.

If we were to consider drug/substance misuse then there are varied opinions, some say yes whereas others say no. I would ask Why to take the risk, in my experience those who use alcohol or any mind-altering substances tend to fail and end up back on their “drug of choice”. This is certainly a subject that can cause controversy and divided opinion. Speaking on a personal level, in the view of having an abstinent life I think if you’re willing to risk so early in recovery, then one of two things will happen.

You will reach for a drink or take drugs and relapse
You will reach for a drink or take drugs and nothing much happens, you continue to drink and stop recovery and eventually you relapse back on to drugs. If this doesn’t happen to you then Brilliant.
Q3 How can East Coast Recovery help me when others in the past haven’t?

I can only answer this question be telling you what both past and current clients who have been to other rehabs tell me. The general feedback identifies that the main difference is that ECR provides an explanation of how they are feeling and they have never been told the reason why they have turned to addiction and the precise understanding of the brain of an addict. There is a misconception that people choose to be an addict when this is actually a mental health condition. When this understanding has been established clients have said the treatment process makes sense and the overall outcome has helped motivate them to work harder at their personal recovery. One of the most common responses we receive is that there are a deeper understanding and knowledge regarding the 12 step, and how it integrates with the latest neuroscience.

We have an outstanding amount of clients who extend their original treatment stay with us due to the life-changing experience they are receiving. Families also comment in a positive manner after they have attended our “Brain of Addiction” and “Enabling Behaviour” presentations we hear comments such as “this all makes sense now”, “Why haven’t we been told this before?”, “Thank you that blew me away”.

Enabling a loved one

When we use the word enabling in context of addiction, we refer to loved ones who provide a justification, ignore or try and smooth over how an individual is addicted to alcohol/drugs. In short, this allows the user to avoid facing consequences and continue to abuse their chosen substance. The most common enablers are partners, parents, siblings or friends. This could also be that the enabler joins in on a social level and is worried that the relationship may change if the user gets help, or it could be the case that they’re frightened of the individuals’ actions if withdrawal is present. The misconception is that enablers support these actions; however, on the whole, this is not the case. The enabler is the one most affected by the users’ actions and feels the anxiety about the consequences that they could face as the addict continues their path of self-destruction not being able to cope with their allergic reaction.

Do you ever ask yourself this?

If I help them cut down at least I can help them reduced their intake

If I ask them to leave they will be homeless and could die

Every time I try to rationalise with them they become violent or are too “spaced” out to have a conversation

If this is the case then this demonstrates that there is an awareness that the enabled needs help. It is important to try and understand how the enabler is in a toxic position filled with fear and anxiety, they feel like they’re in a lose-lose situation and unable to set boundaries that the enabled will follow. Enablers are desperate to try and resolve what is going on around them but unfortunately, as guilt consumes them they feel helpless, but remember help is out there so if you’re in a situation like this seek help from experienced professionals.

Russell Peberdy
Would definitely recommend East coast recovery for anyone with an addiction who is willing to get clean. This has been one of the best things I have done for my mental and physical health and life in general. I have been able to learn a lot about myself and the disease of addiction, how to get and stay clean and how to live my life so I’m happy and living my life to it’s full more
Paulene Walcott
East Coast Recovery is without a doubt the best rehab by far! The love and care they all give is tangible, which also allows them to challenge firmly(which all us addicts and alcoholics desperately need, even if we don’t think we do). I love them all and trust me, rehabs costing three times as much cannot touch ECR when it comes to true addiction more

Addiction Treatment for Professionals


East Coast Recovery would like to welcome you to Addiction Treatment For Professionals. This is where you will find information about what we do and how we can help facilitate rehabilitation in the work place. We currently work with organisations across the country providing rehabilitation for employees who are currently suffering from addiction and/or alcoholism. As an organisation you may already have an existing policy in place or it might be in future plans to do so. Please be aware that East Coast Recovery RESPECT CONFIDENTIALITY, and the organisations we work with will not be discussed outside of the business, however we can publish that we also work with several Borough Councils and pride ourselves on the business relationships we have formed cross sectors.

Productivity and alcohol don’t mix

Alcohol consumption in or out of the work place can lead to a loss in productivity. This can be gradual as the condition worsens, or be seen instantly. In terms of how this effects other colleagues there will inevitably be a build up of resentment as the work load is “carried” by others, this will then lead to poor performance in the whole department. There are currently no precise numbers available on accidents caused by an employee under the influence in the workplace, however it is a known fact that alcohol affects various aspects of day to day performance such as;

  • Delayed reflex
  • Poor Judgment
  • Physical co-ordination can be erratic
  • One may lose their inhibitions which could be detrimental to customer contact as the employee in question may not be displaying obvious signs of drinking.

Drinking any amount before or during working hours can have a direct impact on company and compromise the Health and Safety of themselves and the people around them.

east coast recovery janie murray - Addiction Treatment for Professionals

A Message from Janie our CQC Registered Manager

From a corporate background myself I know how important each member of your team is, from the cleaner to directors and all in between, absence and sickness can cause disruption as well as affect performance and productivity. This can be costly to your business.

Employers have a legal responsibility to look after employees’ wellbeing, health and safety. As a good employer I am sure you will want to help your employees. In some cases, alcohol or drug misuse may be used to help cope with work-related stress, if there is a problem with alcohol or drug misuse in your team, we will be able help.

East Coast Recovery can provide high level addiction treatment in our residential homes, and help employee’s on their road to recovery and back to work. CQC registered, we consistently meet the high standards expected of us and our success rates are exceptional. Our extraordinary team consists of 25 members with 20 being in recovery, which makes them absolute experts in helping others with their addiction.

We pride ourselves in the treatment we provide and I am extremely proud of the hard work and dedication the whole team devote to making East Coast Recovery the success it is. If you would like any further information, then please contact the team for a confidential chat.

Why Choose East Coast Recovery

  • CQC registered facility
  • Service Level Agreement’s for each employer we work with
  • 100% Confidentiality
  • Have a proven track record with councils and private companies
  • A well-established multi Award Winning Treatment Centre with a cutting edge treatment programme
  • Detoxification overseen by GP practice and Nurse Practitioner in accordance with nice guidelines
  • One of the highest Ratio’s of staff to clients in the UK allowing a high level of care
  • High Successful Outcomes, over 79% success rate (on long term treatment also)
  • We have a great team of addiction specialists trained in 12 Step, CBT, NLP and Neuroscience Therapy, mindfulness groups, Art groups.
  • Our staff have over 100 years combined Addiction/Recovery Experience
  • Our Managing Director is 27 years in recovery and one of the most experienced rehab directors in the UK
  • Our Therapeutic & Interventions Manager has over 20 years’ experience of addiction treatment and group facilitation
  • Person centred/ Humanistic Therapy available

The Cost Of Recruitment vs The Cost Of Rehabilitation

According to a report by Oxford Economics it has been revealed that employers can pay up to £30,614 to replace an employee. The report discusses that organisations see significant financial costings’ due to the loss output, i.e the time it takes for the new employee to become up to speed and reach their peak productivity level. The report further discusses that it takes the average employee seven months to reach optimum productivity, the added cost to this is £25,181 which is by far the biggest financial factor.

Other factors that are discussed within the report were the logistical costings, expenses in this category include:

  • Hiring temporary staff £3,618
  • Managers taking time to interview prospective employees £767
  • Recruitment agency fees £1000-£4000
  • Advertising costs £398
  • HR processing costs £196

Employers find this a difficult subject area, faced with doing the right thing morally. There are a few things to consider, does the employer invest in their people or relinquish association with someone that is suffering from an illness?. There is a misconception that “addicts” choose their path however if an employee was to approach their employer with a mental health condition that is common of understanding, then would the same view point be taken?. As humans we hide away from what we don’t understand or from what we fear. This is instinct and by removing ourselves from a situation often seems the right thing to do, however when we apply a thought process being a supportive influence is another option.

At East Coast Recovery we work with employers, to help employees address their substance and alcohol abuse in a safe and positive environment. We provide bespoke service level agreements to outline the service standards offered. We welcome employers the opportunity to speak with our specialist team to help understand neuroscience and why an individual is behaving the way they are. The cost of rehabilitation can prove financially beneficial and also empowering knowing that the duty of care has been executed

Who Are ECR

East Coast Recovery Centre is an award winning, high quality and cost effective private health care company that provides outstanding  care and treatment to those vulnerable adults recovering from addiction / alcoholism. Our and treatment is delivered through a “hub and spoke” model that utilises our beautiful treatment centre and stunning Victorian guest houses. We also offer the opportunity for service users to stay elsewhere in the community if seen as a therapeutic benefit for their recovery.

We provide a variety of health, medical, behavioral, and psychological health functions at our treatment facility. Our client population suffer a variety of issues that may include previous chemical addiction such a drug abuse or excessive drinking, process addictions to food or self damaging behaviors, trauma, stress and difficulty in maintaining healthy relationships. We promote and encourage recovery through the 12 steps and Cognitive Behavioral Therapy (CBT). We believe that vulnerable people with whom we work can change their lives given the opportunity to recover in a safe and supportive environment in which they experience unconditional positive regard. In short our mission is to provide addiction treatment, promote recover and well being and for all to learn to live life on life’s terms in a caring and holistic environment. We promote recovery by meeting best practices on evidence based treatments and services


East Coast Recovery are pleased to announce that we have secured a further contract and will be providing residential treatment for a new Borough Council. This is recognition of the 1st class care our clients receive, and we look forward to providing continuous treatment for both existing and new clients.bexley 1 300x150 - Addiction Treatment for Professionals

When Is alcohol a problem

According to government guidelines adults who drink alcohol should have no more than 14 units per week. In context this would be:

  • 14 single measures of spirits (ABV 37.5%); seven pints of average-strength (4%) lager; nine and one-third 125ml glasses of average-strength (12%) wine; seven 175ml glasses of average-strength (12%) wine; four and two-thirds 250ml glasses of average-strength (12%) wine.

The guidelines also suggest that 14 units should be spread across a week, given the unit breakdown it is easy to consume more. Drinking alcohol on a regular basis can cause the body to become less tolerant .i.e the more alcohol consumed means the individual requires more to become satisfied and will begin to crave more, this creates a heightened risk of dependency.

When somebody becomes physically dependent, there is a reliance meaning that substance is needed to feel comfortable. If the body does not get what is requires then symptoms may be developed, e.g. headaches, vomiting, nausea, mood swings, sweating and diarrhoea. It is important to say that even if there is a physical dependency it does not necessarily mean that there is an addiction. The addiction takes place when there is a loss of control and how this affects daily life.

Testimonial – A Funders Thoughts

“Over the last 12 months I have had the pleasure and honour of working with East Coast Recovery, in Lowestoft and their staff.  I have found their staff to be professional and supportive in their approach with other professionals and clients and the dedication they show to recovery is second to none.   I have referred 2 clients from the boroughs IOM programme who had long term substance misuse and offending behaviour and were both finding it difficult to address, manage and maintain total abstinence.  East Coast Recovery have supported these clients to address their past behaviour and thinking to achieve abstinence and fulfil their potential.

The team at East Coast Recovery have been outstanding and the 100% success rate clearly shows that they give the clients the compassion and support they need to aid them in their recovery.”

What can alcohol abuse lead to in the workplace?

  • Poor performance / lack of attention to detail
  • Lateness and absenteeism
  • Safety concerns for the employee and those around
  • Team moral may drop as others have to take on more tasks to compensate poor productivity
  • Brand damaging especially in a customer contact role

Did you know

Alcohol is estimated to cause 3-5% of absence in the work place. It is estimated that 8 million days are lost due to alcohol year on year. How much is alcohol related absence costing your business?

Testimonial – A Funders Thoughts

“I cannot stress to you how impressed I was with the boys feedback.  Everything was so positive, it is really unusual for me to visit clients and not hear any negatives at all.  They both said the groups are amazing, they come out of them ‘blown away’ and I can see such a difference in their own understanding of how their addictions have affected them and their lives/emotions/reactions etc.  Gary said that his psychotherapist  was fantastic and had already helped him so much with his past trauma.  They were both so positive and passionate about their recovery and the 12 step program and the difference in them was incredible.  They both talked about how effective the night time inventory is and how it has helped them to reflect on their own actions and thinking not only of themselves but towards others etc.  And they both said the food was amazing!  Thank you for accommodating me and sorry again that I was so early!”

Questions for Martin

Martin Bartlam 300x300 - Addiction Treatment for Professionals
Martin is our Business Development & Marketing Manager who would be happy to answer any questions you might have about the services we offer. For a confidential chat please contact Martin in the first instance.
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Russell Peberdy
Would definitely recommend East coast recovery for anyone with an addiction who is willing to get clean. This has been one of the best things I have done for my mental and physical health and life in general. I have been able to learn a lot about myself and the disease of addiction, how to get and stay clean and how to live my life so I’m happy and living my life to it’s full more
Paulene Walcott
East Coast Recovery is without a doubt the best rehab by far! The love and care they all give is tangible, which also allows them to challenge firmly(which all us addicts and alcoholics desperately need, even if we don’t think we do). I love them all and trust me, rehabs costing three times as much cannot touch ECR when it comes to true addiction more

Love Recovery – September 2018


Welcome to Love Recovery. As this is our first newsletter in 2018 we thought that we would celebrate the success of our clients both past and present! Inspiration comes to us all and the past 6 weeks has been no exception.
Every week we take our clients out to take part in an activity, over the weeks we have been bowling, walking on the beach and quasar to name a few. Our featured activity in August was a trip to Africa Alive and everyone had a brilliant time, it is always a pleasure to see our clients enjoying themselves on their road to recovery! We are looking forward to Septembers activities.

Adam’s Adventures

East Coast Recovery are extremely proud of Adam, he is an ex client of ours and is now a Trainee Support worker here. Adam completed the Dunwich Dynamo cycle event where he cycled from Suffolk to London. Here is what Adam had to say about his achievement. “I would like to thank everyone who has helped me  and all the team at East Coast Recovery. One day at a time I get to live a life I can be proud of and I never thought I would be doing things like this”

east coast recovery lester morse - Love Recovery - September 2018

Lester’s Words of Wisdom

I would like to start by thanking all our partners and friends who have supported us to navigate the difficult journey of the ever-present cutbacks that the addiction field is seemingly always battling with! A MASSIVE heartfelt thank you to all our FANTASTIC staff that ALWAYS go the extra mile in delivering the message of Recovery, while ensuring a very high level of care, love and attention to client’s, as well as their families and loved ones. We regularly witness people attain a life-long solution in regards to addiction and rebuild their lives.

Over my 27 years of working closely with people suffering from addiction disorder, I have come to the firm conclusion that addiction is a spiritual (higher minded) detachment, leading to a mental disorder. Effective treatment or Recovery, I believe, is ALWAYS possible!

The reason I think some people either struggle to recover, or do not recover at all, is really quite simple, they don’t get enough treatment or – probably more importantly – the right kind of treatment. It’s an empirical and common-sense based fact that some people need a lot of treatment for a long time, and others need a lot of treatment for a shorter time. But in my experience they are going to need a lot of the right kind of treatment at the beginning of their recovery journey.

When I started out on my own recovery journey most people I met had never known anyone who had become drug, alcohol and mind-altering substance free. In fact many believed it was simply not possible! My main message for this East Coast Recovery news letter is that recovery is always possible! If someone is not recovering and becoming abstinent, it’s more than likely that it is simply because they are not getting enough treatment or the ‘right’ kind… like most illnesses!


“I am so grateful I was given the opportunity to go to East coast Recovery, it is honestly the best thing I have ever done. I was 6 years soba on 13th April 2018. I was there for 12 weeks and I walked away a transformed person. If I hadn’t had the chance and taken it I would probably be dead”

“I’ve never been to ECR but I know many whose lives have been saved and Improved by the unconditional love and support from the  ECR team.” Long may it continue” .

“I came into treatment completely broken inside, I really struggled at the begining, but the love, support, empathy and compassion from staff and clients, helped me heal. The tools I learnt at ECR have Been invaluable in my life and I will be eternally grateful. Thank you so much x”

My Perspective: Sonja on Progression

Progression to me means moving forward and developing, getting better and becoming successful in all areas of life. I have learned this from my time being around the 12 step forum, from my own experiences and the experiences of others that progression comes from, willingness, open mindedness, hard work, learning from mistakes, believing we’re good enough and accepting you need help. Once your mind is on fire, alive and raring to go then I believe progression is a natural development we experience.

Sonja Pewter

Sonja Pewter

Support Team Manager

I have been totally abstinent from alcohol and drugs for over eleven years, also having not smoked cigarettes for over four years. I still attend…

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Leah’s Journey

Hi my name is Leah and I am a recovering addict. This isn’t something which I was always aware of, and it took me a lot of soul searching and acceptance to be able to say this with conviction.

I grew up in Bristol, where drinking and taking drugs seemed normal, and from the age of 14 I was drinking and smoking canabis. This spiraled, as addiction does and by the age of 24 I was using crack and heroin. My daughter had reminded me that Christmas time 2010 I was released from hospital following another stint in intensive care at the time I didn’t consider her feelings I was extremely selfish. I was so poorly and utterly convinced that I was over with using, but within a week I was buying drugs again.

At the time my mum worked in the health sector and told me about East Coast Recovery, before coming here I had no idea about addiction or even what the word meant. Throughout my whole using days I only knew that I always had to be something other than me. I arrived at ECR in March 2011, and My Journey into recovery began. At the start everything was such a whirlwind and all I knew is that I desperately wanted to be OK.

I found it helpful that some of the staff were also in recovery from addiction and somehow were living their lives free of substance. The day I surrendered and made the decision to accept that I needed to recover was the day my mum and my daughters dad came to the center and had an intervention with me. This was lead by the head therapist and senior support worker. The light bulb moment for me was when letters were read out to me telling me how my addiction had affected them, it was powerful and made me appreciate others feelings. From my first day at ECR I was shown love, acceptance, boundaries, understanding, self esteem and how to love myself.

Since leaving I have completed a degree and working full time as a senior in the domestic abuse services. I am also an active member of cocaine anonymous and I attend three meetings per week. Going to East Coast Recovery and learning about the disease I suffer from, and how to recover is the biggest gift I have ever received. My daughter trusts me and the only thing my mum worries about today is that I’m working too hard. As a teenager I used to watch women in their nice clothes going to work and feeling totally in awe of them, wondering “how do they do that?”, and today I am one of those women.

Coming Soon

We are excited to announce that we will be launching our Radio Podcast Service inspired by client music choices very soon! Podcasts will be available across our social network and our website. Make sure you like our pages to be the first to hear this exciting news.

The East Coast Recovery Team

Lester Morse – Director

Janie Murray – CQC Registered Manager

Matt Coe – Therapeutic & Interventions Manager

Sonja Pewter – Support Team Manager

Paulene Morse – Hospitality & Finance Manager

Martin Bartlam – Business Development & Marketing Manager

John Douglas – New Client Coordinator

Kelly Dunbabin – Admissions Coordinator

Julie Clarke – Business Hub Administrator

Jason Young – Deputy Support Team Manager

Steve Herries – Senior Support Worker

Nick Hancock – Support Worker

Carl Simner – Support Worker & Medication Coordinator

Ricky Bolden – Trainee Support Worker

Louise Mould – Trainee Support Worker

Adam Brennan – Trainee Support Worker

Nigel Bainton – Senior Medication Coordinator

Denice Gell – Registered Nurse

Jeff Trace – Therapist

Mark Hambrook – Therapist

Bryan Thorpe – Therapist

Hannah McNally –  Domestic Supervisor

Sophie Nichols – Domestic

Dan Sawyer – Food Coach

Richard O’Neill – Food Support




Questions for Lester

We would like to offer everyone the opportunity to ask Lester any questions they may have regarding recovery. Lester and the amazing team that facilitate treatment here at ECR will help you understand that recovery is possible and sustainable.

Request a Call Back
Russell Peberdy
Would definitely recommend East coast recovery for anyone with an addiction who is willing to get clean. This has been one of the best things I have done for my mental and physical health and life in general. I have been able to learn a lot about myself and the disease of addiction, how to get and stay clean and how to live my life so I’m happy and living my life to it’s full more
Paulene Walcott
East Coast Recovery is without a doubt the best rehab by far! The love and care they all give is tangible, which also allows them to challenge firmly(which all us addicts and alcoholics desperately need, even if we don’t think we do). I love them all and trust me, rehabs costing three times as much cannot touch ECR when it comes to true addiction more

So your loved one is in treatment…

So your loved one is in treatment; worry, concern, possibly relief or anger, maybe just some of the emotions you are experiencing. One thing to be sure of is they are safer than they have been in a long time and you do not need to feel responsible for them for a change. You can worry less and let yourself start to relax for the first time recently. Now is the time to put yourself first because whether you’ve known it or not their addiction has loomed like a dark cloud over your day-to-day life. An addition is devastating, not just for the person but their families, friends and anyone who cares for them. Now you may start to heal too. Maybe there are other responsibilities that have been neglected in your life, so you can start to feel empowered by taking some focus back to what you need to do.


Please take some time to do something you enjoy, just for you. It may be hard to think what sort of thing that was. Self-care is ‘something that refuels us, rather than takes form us.’ (A. Wainwright). Over time it can improve your emotional and physical wellbeing. It is not selfish to take care of ourselves, as subsequently, we will be more able to take care of others too. Self-care is a commitment to yourself so plan the activity in advance, as it will be too easy to not do it. One suggestion may be to create a ‘no’ list such as not using your phone / computer after a set time at night so that you can actually ‘switch off’ and relax. Reach out for support as you need it too. Your loved one will be learning to meditate so maybe you would like to try it too. There are many different forms so research and find one that suits you.

If you want to support your loved one then knowing about addiction and the 12 Step programme will help. We hold a monthly talk on the ‘Brain of Addition’ which you are welcome to attend at ECR. It may be possible to plan attending it to coincide with a visit to your loved one, so please ask us for the upcoming dates.

One book that is recommended for the loved ones of people with addictive personalities to read is ‘Love First. A Family’s Guide to Intervention.’ By J. and D. Jay. ‘It dispels damaging myths – that an addict has to hit bottom and that intervention must be confrontational.’

Please read the Family Pack given to you which gives further important information. Lester (our Managing Director) has presented the ‘Brain Talk’ online. This is available to view on YouTube.

pexels photo 121848 1024x683 - So your loved one is in treatment…

There is support on offer for people affected by family members, friends or loved ones who cannot control their drink/drug use and are at ECR for help with their addiction. Below is just a few of the organisations who offer various types of support, be it meetings or telephone calls, to speak with people who will understand. ECR have listed a few to help, although has no direct affiliation with them.


Family Group provide support to anyone whose life is, or has been, affected by someone else’s drinking, regardless of whether that person is still drinking or not. We believe the alcoholism affects the whole family, not just the drinker. Al-Anon is a fellowship of relatives and friends of alcoholics who share experience in order to solve their common problems.

Helpline: 020 7403 0888


Alateen is for teenage relatives and friends of alcoholics (part of Al-Anon) for ages 12-17 years old.

General Service Office: 020 7593 2070


We provide a lifeline of safe, caring and professional support to families, friends and carers who are struggling to cope with the nightmare of a loved one’s addiction to drugs or alcohol. Through our range of services we give families the strength to break free from the cycle of addiction and rebuild their lives.

Helpline: 0300 888 3853 (7 days a week 9am – 9pm)

Families Anonymous

Families Anonymous is a world-wide fellowship of family members and friends affected by another’s abuse of mind-altering substances, or related behavioural problems. FA has groups throughout the country.

Helpline: 0845 1200 600

The National Association for Children of Alcoholics

You can be the child of an alcoholic at 1 or 101. Whatever your age, it doesn’t change the fact that your parent drinks too much, and the problems this brings. You are not alone…

Helpline: 0800 358 3456 (‘We are here to listen. We won’t judge. We are here for as long as you want. What you say will remain confidential.’)

Remember the six “C”s – I didn’t cause it. I can’t control it. I can’t cure it. I can take care of myself. I can communicate my feelings. I can make healthy choices.

Co-Dependents Anonymous

Co-Dependents Anonymous is a set of informal self-help groups made up of men and women with a common interest in working through the problems that co-dependency has caused in their lives. CoDA is based on AA (Alcoholics Anonymous) and uses an adapted version of their Twelve Steps and Traditions as a central part of its suggested programme of recovery. To attend CoDA meetings, all you need is the willingness to work at having healthy relationships.



Advice to those worried about their own or a loved one’s alcohol use.

Helpline: 0300 123 1110 (weekdays 9am – 8pm, weekends 11am – 4pm)

Alcoholics Anonymous

Alcoholics Anonymous offer some open meetings which are open to ALL who may or may not have an alcoholic problem. Most meetings are closed so please refer to the meeting to see if it is Open (O) or Closed.

Helpline: 0800 9177 650

All descriptions are taken directly from the specific organisation’s website.

You may have already have spoken to Kelly or John extensively who have been able to reassure you so far. Your partner / friend or family member is now a part of a 24-hour therapeutic residential environment geared towards supporting them with their addictive personality, guiding them with a solution. Our team are always here to answer any questions or concerns that you have, so just give us a call.

We do not ask you to believe in anything except …recovery is possible…

UK Rehab East Coast recovery is temporarily closed until further notice due to COVID-19 See Our Latest COVID-19 Update